FAQ
It depends on what you need help with but in most cases, I can help. You can reach out to me here to discuss.
Ensure your device is accessible, have any necessary passwords ready, and make a list of the issues you’re experiencing to help me make the most of our time.
The cost varies by request but for most, it's by hour at $15 for a virtual apt. and $25 for an in-person apt.
The time required varies depending on the nature of the problem. I'll provide an estimated timeframe after evaluating your issue.
Yes, I can assist you remotely via screen sharing and other tools for most issues.
Unfortunately, I do not offer virus and malware removal services. However, I can recommend trusted resources.
Based on your specific requirements and budget, I can help build custom PCs for gaming, work, or general use.
Yes, I provide support for both Windows and Mac systems; however, my proficiency in Mac is still growing.
Absolutely! I can assist with setting up new computers, phones, tablets, and other devices.
I offer services for both individuals and small businesses. Contact me to discuss your specific needs.
If you’re not satisfied with the service, please let me know, and I will do my best to resolve the issue or provide a refund.
You can contact me via email, or phone. I strive to respond as quickly as possible.
I primarily serve the central Vermont area. If you're outside this area, please contact me to discuss possible arrangements.
I stand by the quality of my work. If you experience any issues after a service, please contact me, and I will address them promptly.
Yes, I can assist with data recovery for certain types of data loss. Please contact me with details about your situation.
I accept various payment methods, including PayPal, Venmo, cash, and check. At this time I do not have the ability to accept credit/debit cards.
I do not provide the following services:
Yes, I can provide one-on-one training or tutorials for various software and hardware topics. Contact me to discuss your needs.
Your privacy and data security are my top priorities. I strictly follow my privacy policy to ensure that your information is protected.
Yes, I can assist with troubleshooting and setup for mobile devices and tablets. However, I cannot repair cracked screens or other damaged components.